Privacy Policy

Last updated: July 2026

Who We Are

Kick Off Prints ("we", "us", "our") operates kickoffprints.com, an online store selling personalized football jerseys and kits, based in the United Arab Emirates.

For any privacy-related questions, contact us at: support@kickoffprints.com

What Information We Collect

When you place an order or interact with our site, we may collect:

Personal details - your name, email address, phone number, and delivery address
Payment information - processed securely through our payment provider; we do not store card details on our servers
Order details - items purchased, personalization instructions (name, number, team), and order history
Device & usage data - browser type, IP address, pages visited, and time spent on site (via cookies)

How We Use Your Information

We use your data to:

Process and fulfill your order, including printing personalization details
Send order confirmations, shipping updates, and delivery notifications
Respond to customer service inquiries
Improve our website and product offerings
Send promotional emails (only if you opt in - you can unsubscribe at any time)

We do not sell, rent, or trade your personal information to third parties.

Sharing Your Data

We share your data only where necessary:

Shipping partners - to deliver your order to your address in the UAE
Payment processors - to securely handle your transaction
Website platform providers - who host and operate our store under confidentiality agreements

All third parties are required to protect your data and may only use it for the specific purpose we share it for.

Cookies

Our website uses cookies to remember your session, understand how visitors use the site, and improve your experience. You can disable cookies in your browser settings, though some features may not work as intended.

Data Retention

We retain your personal data for as long as necessary to fulfill your order and comply with applicable UAE laws (including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection). You may request deletion of your data at any time by contacting us.

Your Rights

Under UAE data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at support@kickoffprints.com.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.